We usually receive requests for the translation of texts in the legal, commercial, maritime, technical, medical, academic and literary fields. But our services are not limited to the above. No matter what your industry, you can grow your business by using our translation services available in all language pairs and in any kind of format, from books and brochures, to magazines and user manuals. Obtain a free quote for your translation requirements.
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We follow our standard workflow procedures for all translation requests from our clients. We can briefly summarize the process from receipt of the request to delivery of the translation as follows:
1. Translation Request
2. Price Offer and Approval
3. Task delegation
4. Translation
5. Editorial Checks
6. Checks by the Proofreader
7. DTP Check
8. Delivery
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In the field of translation, we have the ISO 17100 and ISO 9001 certificates that set the quality management standards. We manage the entire process from price quote to delivery of the project using our standard work steps. You can find more information about our work processes in section “What processes does my project go through before delivery?”.
If the service agreement also contains an editorial check and proofreading, we provide all clients with a change report as evidence of the QA processes we implement.
We have an experienced team of in-house translators, editors and proofreaders. We assign the most relevant linguist for translations tasks requested by our clients, considering the language pair and area of expertise. Completed translation projects are reviewed by a native editor before delivery, to achieve the optimum quality and fluency in the target language.
We sign a non-disclosure agreement with every freelance linguist we work with. Translation tasks are assigned to translators and editors through our translation management platform. Our project and quality management has real-time access to the progress of translation projects.
All delivered projects are processed in accordance with our quality assurance policy. We provide 50.000 USD translation insurance for possible problems that may cause financial loss to our clients because of translation mistakes.
We provide private all of our clients with private access to our client portal, which is integrated with the translation management system. Our clients can send new requests through this portal and track details of on-going and completed projects. Upon request, we also share volumes of translations works, payments, total number of requests and other details with our clients for specified periods.
We sign a service contract with every client we work with. All lists of references shared on our website are up-to-date lists of our clients that receive services specified by service contracts.